Careers
Parts Technician - Calgary
At Calmont you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth. If you want to work for a company that values your hard work, ethics, and hustle than this is the opportunity for you!
Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Technician at our Calmont Leasing location Calgary AB.
As a Parts Technician, you will manage and dispense parts inventories which include automotive and heavy duty. Some of the job duties will include, but are not limited to:
- Develop and maintain a thorough understanding of Volvo parts and computer systems.
- Handling incoming parts inquiries from internal and external customers via phone, email or in person.
- Determining customer requirements and expectations in order to recommend specific products and solutions.
- Recommending alternate products based on cost, availability or specifications.
- Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
- Accurately processing customer transactions such as orders, quotes or returns.
- Maintaining accurate records of discussions or correspondence with customers.
- Performing weekly cycle counts as well as monthly and yearly inventory counts.
- Applying core return standards to customer core returns to properly classify cores according to vendor core programs.
- Performing other related duties as assigned.
DESIRED SKILLS AND EXPERIENCE
- High School Diploma or GED.
- Minimum of 1 – 2 years related industry experience.
- Journeyman or Senior Apprentice preferred.
- Experience with a computerized inventory system (ADP) considered an asset.
- Strong customer service and troubleshooting skills with experience analyzing and resolving customer service and client issues.
- Energetic and friendly with excellent verbal and written communication skills.
- Self-starter with the ability to prioritize and organize workload in a fast-paced environment.
- Excellent attention to detail with a sense of urgency to meet tight deadlines.
- Knowledge and experience with MS Word and Excel.
WHY YOU SHOULD APPLY
If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.
Job Type: Full-time
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care